Information you choose to provide
This website does not contain registration forms or online accounts. When you call, email or contact us through WhatsApp, you choose which information to provide so that we can respond to your request, such as your name, phone number, vehicle details and location.
Technical information
The website itself does not use advertising or analytics tracking scripts and does not set marketing cookies. The hosting provider may retain standard server logs, such as IP address, browser information, requested URL and access time, for security, reliability and abuse prevention.
External communication services
Telephone, email and WhatsApp links open services operated by their respective providers. Information you send through those services is also governed by the provider's privacy terms. Only send location or vehicle information that is needed to arrange the requested service.
How information is used
Information you provide is used to respond to enquiries, coordinate towing or recovery, confirm service details and maintain operational records where necessary. We do not sell personal information.
Data protection and retention
Reasonable measures are used to protect information from unauthorized access or disclosure. Information is retained only for as long as needed for the service, legal obligations, dispute resolution or security purposes.
Your choices
You may ask about personal information you previously provided or request its correction or deletion where applicable. Some records may need to be retained when required by law or for legitimate operational reasons.
Policy updates
This policy may be updated when the website or its data practices change. The current version is published on this page.
Contact
For privacy questions, email help@winchsatha.com.